FAQs

We work with anyone needing to improve their movement, performance, or even just day-to-day life! Taking pride in bringing you back to form.

We offer a range of services and treatments to help you get back on track after injury.

  • At Advance Physiotherapy CBR, we view injury rehabilitation as a partnership between you and your physiotherapist. The initial consultation is a key step in getting you back feeling like yourself - that is why we allocate a full 60 mins to the initial consultation.

    During the consultation, your physiotherapist will begin by discussing your symptoms, injury history, and your unique context and goals. They will then proceed to assess the injury with a physical examination. From here , they will collaborate with you to start treating the injury.

    Importantly, you should leave your initial consultation with an understanding of your injury, how to reduce your symptoms and a rehabilitation plan tailored towards your goals.

  • AS described by the Australian Physiotherapy Association: ‘SPEX physiotherapists are healthcare professionals who specialise in the treatment of sports-related injuries. The title of Sports and Exercise Physiotherapist is awarded to physiotherapists who have completed significant additional training beyond their physiotherapy degree.

    They have a deep understanding of human anatomy, biomechanics and physiology, and they use this knowledge to accurately diagnose and treat musculoskeletal injuries.’

    For more info: https://australian.physio/sites/default/files/Factsheet_Valuing%20Skills_Sports_Exercise_Physiotherapists_v2.pdf

  • No. Physiotherapist are primary healthcare practitioners. Physiotherapist are trained in diagnosing a range of musculoskeletal injuries/ conditions. This allows us to assess your injury and begin treatment.

    If the condition is more complex, physiotherapist can also update your GP or other healthcare professionals (with your permission) to collaborate with your treating team.

  • Yes. Our Phillip location offers HICAPS on the spot claiming which can process majority of private health funds. Our Belconnen location utilise Tyro Health Online (due to ethernet restrictions) which can process a large number of private health funds. If we are unable to process the claim on the day you will still be able send your invoice to your private health fund and make a claim yourself.

    Please note, your rebate is determined by your individual level of cover within your private health fund policy. Please contact your provider for questions specific to your cover.

    For more information please see:
    Tyro health and note the list of THO compatible funders https://help.tyrohealth.com/en/articles/5812784-private-health-claiming-via-healthpoint-claims-funds-and-supported-professions?_gl=1*1o8skxu*_gcl_au*NjEzNjA4NzQ0LjE3ODM0ODA3ODM.

  • Physiotherapy involves visual assessment of your movement patterns as well as hands on testing and treatment. For this reason it is best to attend in ‘activewear’ that allows us to see the injured area. For example if you are attending with a shoulder injury a singlet top would be preferred, for a knee injury shorts.

  • It is helpful if you are able to email ahead of time (info@advancephysiotherapycbr.com) or bring in a copy of any referrals or imaging reports related to your injury.

    We will ask you questions about the injury mechanism and what aggravates or helps your symptoms - it is great if you have a think about these to give our physiotherapists a clear picture of your injury.

  • Yes we accept Medicare chronic disease management plans. Physiotherapy is not typically covered by Medicare. However, in some cases you may be eligible for subsidised physiotherapy through a chronic disease management plan. This must be completed by your GP. Please note that the rebate does not cover the entire cost of the appointment and you are unable to claim both private health and medicare rebates on the same appointment.

    For more info see: https://www9.health.gov.au/mbs/fullDisplay.cfm?type=item&q=10960

    Yes we accept Work Cover Claims. Please note to directly invoice through your claim you will require approval for physiotherapy from your claims manager. Please bring in or email (info@advancephysiotherapycbr.com) your claim details so we can liaise with your claims manager.

  • We are happy to reserve a time slot for your physiotherapy sessions that works around your schedule. If this needs to change we would appreciate 24 hours notice so that we are able to reschedule your appointment and help one of our other patients during this time slot.

    Cancellations made within 24 hours may incur a cancellation fee (cost of the appointment).